Here at Railwayscenics are committed to ensuring that your privacy is protected, but
we want to go even further with internet security. As a result we have made our website
100% secure with SSL on all pages. SSL (Secure Sockets Layer) is the standard security
technology for establishing an encrypted link between a web server and a browser. This
link ensures that all data passed between the web server and browsers remain private
We are committed to
protecting and respecting your privacy and we know that you care how information
about you is used and shared, and we appreciate your trust and want you to feel
confident in our services and security as it relates to your personal information.
To better protect your privacy, we are providing this notice explaining our online
information practices and the choices you can make regarding the way your personal
information is collected and used. By visiting Railwayscenics, you are accepting
the practices described in this Privacy Notice.
The laws that govern personal data in the UK are:
(a) The Data Protection Act (1998)
(b) REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
of 27 April 2016 on the protection of natural persons with regard to the
processing of personal data and on the free movement of such data, and
repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").
The independent authority that upholds information rights in the public
interest in the United Kingdom is the Information Commissioners Office (the "ICO").
Further information can be found at
Who is the data controller for this website?
The data controller for this website is Stephen Lane and he can be contacted at our
business address which can be found at the bottom of every page on the website.
What Personal Information About Customers Does Railwayscenics Gather?
During the checkout process we ask for the minimum of information from you. The
information we obtain from our customers helps us personalize and continually improve
your shopping experience at Railwayscenics. Here are the types of information we gather.
Information You Give Us:
The information which you provide via the Railwayscenics Online Store will be processed by
Railwayscenics in order to process your order. You will be required to register as a customer
on the Railwayscenics Online Store which will include creating a user name and password and
providing contact details along with other information required to process your order. This
information will also be used for accounting and auditing purposes and to deal with any
enquiries and complaints that we may receive from you.
During the registration process, you will have the option to consent to Railwayscenics using
your personal data for marketing purposes. If you decide to opt-in, you may change your
mind at any time and opt-out of receiving marketing communications from us by clicking
the unsubscribe link at the bottom of all newsletters.
You can also choose not to provide certain information, but then you might
not be able to take advantage of many of our websites features. If you contact
us by email or through a web page to request information, report a problem or
provide feedback on our services or products we will use the information you
provide to respond to your message, to address the issue you have raised, and to
make improvements to our services. We do not use this information for other
How long do we keep your information
The information that we are given when you place an order is usually kept for 6 years
from the end of the financial year that you placed the order. This is done because we
need to keep tax records in accordance to any tax rules and regulations.
Any information you give us when making an enquiry about our products or services is
only kept as long as we need. Ideally once we have answered your query, we destroy or
delete any information you give us.
Personal Information Accuracy
The information we obtain from the website will be kept up to date. Should
we receive notice from you that some of your information has changed, we will
update our data in accordance to that given by you. It is also possible for you
to access all your account information and to update it yourself by
accessing your personal account.
Does Railwayscenics Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide
your account contact or payment information to any third party vendor, associate
or service provider unless absolutely necessary in order to complete your
transaction and order. Your payment card details are collected and held by our
secure payment service providers. Only the card type and last 4 digits of your
card number are shared with us for accounting and audit purposes.
We use two payment processors to take payments on the website. The first is PayPal.
We will share information with PayPal only to the extent
necessary for the purposes of processing payments you make via our website and
dealing with complaints and queries relating to such payments.
We also use a payment provider called Stripe. You can see the Stripe privacy
policy at www.stripe.com.
We will share information with Stripe only to the extent
necessary for the purposes of processing payments you make via our website and
dealing with complaints and queries relating to such payments.
We also share your contact information with our delivery partners, so that items
ordered can be delivered to you in a timely manner.
How Secure Is Information About Me?
Railwayscenics always use industry standard encryption technologies when
sending and receiving customer data exchanged with our site. We work to protect the security
of your information during transmission by using Secure Sockets Layer (SSL)
software, which encrypts information you provide to us for purchasing of our
products or services.
Any passwords stored on the site are encrypted and even we cannot see what
you have entered. As with most other online stores, we do recommend that you do
not use the same password on multiple sites. You are responsible for
keeping your password confidential, and you agree not to share that password
with anyone else
Which Information Can I Access?
Railwayscenics gives you access
to a broad range of information about your account and your interactions with
us for the limited purpose of viewing and, in certain cases, updating that information.
Whilst all the information that we hold on you is accessible by you, you do have
the right to request to see the information that we hold.
If you have a concern about the way we are collecting or using your personal
data, we request that you raise your concern with us in the first instance.
Alternatively, you can contact the Information Commissioners Office at https://ico.org.uk/concerns/
How do we store and protect your personal information?
Railwayscenics are committed to protecting your personal information once we
have it. We implement physical, business and technical security measures.
Despite our efforts, if we learn of a security breach, we will notify you so that
you can take appropriate protective steps.
We also do not want your personal information for any longer than we need it, so
we only keep it long enough to do what we collected it for. Once we do not need
it, we take steps to destroy it unless we are required by law to keep it longer.
You may instruct us to provide you with any personal information we hold
about you. Provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we
will usually accept a photocopy of your passport certified by a solicitor or
bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
Unsubscribing from promotional emails
Customers who wish to stop receiving any marketing email communications or amend
their preferences can do so quickly and easily. All marketing emails include an
link. Alternatively it is possible to
alter your settings within your account page on the website. Please note that
emails relating to the status of orders or transactions will
still be sent and received.
Payment card information
Railwayscenics conform to PCI (Payment Card Industry) Legislation regarding
the protection of cardholders data and personal information. All transactions take
place outside of our website on a secured server. Personal payment card information is
not published in any form on the website and is not accessible to staff of
The Website is not intended for use by children, especially those under 16. No
one under the age of 16 is allowed to provide any personal information or to use
our reviews without parental consent. Accordingly it is up to parents to ensure
that their children abide by our Terms and Conditions. If you are concerned
about your child's activities or their privacy on the Website then please email
What About Cookies?
On 26 May 2011, the rules about cookies on websites changed. This site uses low level
cookies, and no 3rd party tracking cookies. One of the cookies we use is essential for
parts of the site to operate and has already been set. You may delete and block all
cookies from this site, but parts of the site will not work.
For further information
You may refuse to accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. However, if you select this
setting you may be unable to access certain parts of our site. Unless you have
issue cookies when you log on to our site.
What Cookies does the Railwayscenics website use?
Railwayscenics website only uses a few cookies, none of these are
classed as intrusive and all are explained below.
Site cookie acceptance
This cookie is essential to be able to use our website. It is created as soon as
you visit our website, and stores a unique identifier for your session. This
session cookie is not persisted on your hard disk and expires as soon as you
leave the website. This cookie is used to enhance your shopping experience.
Session cookies allow users to be recognized within a website so
any page changes or item or data selection you do is remembered
from page to page. The most common example of this functionality
is the shopping cart feature of any e-commerce site. When you
visit one page of a catalogue and select some items, the session
cookie remembers your selection so your shopping cart will have
the items you selected when you are ready to check out. Without
session cookies, if you click CHECKOUT, the new page does not
recognize your past activities on prior pages and your shopping
cart will always be empty.
You can adjust your session cookies through the settings feature of your browser.
Google Analytics Cookies (_utma, _utmb, _utmc, _utmz)
Railwayscenics website uses Google Analytics, a web analytics service provided
by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of
the website and compile reports for us on activity on the website. The usage
data may include your IP address, geographical location, browser version and
type, operating system, referral source, length of visit, page views and website
navigation paths, as well as information about the timing, frequency and pattern
of your visit. It is using these reports that we base our decisions on where
information should be placed to make it easier for you to find.
Google have developed a browser Add-on which excludes Google Analytics recording
your activities on any websites using Google Analytics. It is totally free and
can be installed on most browsers. Please visit the Google website for
How do I disable cookies?
If you want to disable cookies you need to change your website browser
settings to reject cookies. How to do this will depend on the browser you use
and the correct information can be found by searching online.
What happens if I turn off Cookies?
If you disable or delete cookies you may not be able to shop or access
important parts of our site, although some areas may be visible to you.
Conditions of Use, Notices, and Revisions
If you choose to visit Railwayscenics, your visit
and any dispute over privacy is subject to this notice and
our Website usage policy, including limitations on damages, arbitration of
disputes, and application of the law of the state of our local state. If you
have any concern about privacy of your personal information as used and
collected within our website, please send us a thorough description and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail
periodic reminders of our notices and conditions, unless you have instructed
us not to, but you should check our Web site frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information
that we have about you and your account. We stand behind the promises we make,
however, and will never materially change our policies and practices to make
them less protective of customer information collected in the past without the
consent of affected customers.
We may disclose information about you to any of our employees, officers,
agents, suppliers or subcontractors in so far as reasonably necessary for the
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights including
providing information to others for the purposes of fraud prevention and
reducing credit risk;
to third parties.
Links to other websites
Our website may contain links to enable you to visit other websites of interest
easily. However, once you have used these links and leave our site, we do not
have any control over that other website. Therefore, we cannot be responsible
for the protection and privacy of any information which you provide whilst
visiting such sites, and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the
website in question.
this page and, where appropriate, notified to you by e-mail and in our newsletter.