Railwayscenics operates a 14 days return policy. Please contact us before
returning any items either by email or phone.
To be accepted for return on this basis, items should be returned within 14 days of receipt. Provided the goods are returned to us in the same condition as they were received, we will arrange the refund within 14 working days.
Any Goods returned after 14 days as unwanted or incorrectly ordered or unauthorised may be accepted at the discretion of Railwayscenics but will be subject to a minimum restocking fee of 20% of the invoice value of the items or £10, whichever is the greater.
For damaged or faulty goods, please contact us within 48 hours of receipt and we will advise on the course of action to be taken.
Please note that exclusions apply and full details can be found on our Returns page.