Please be aware that there may be import duties/taxes to pay on non UK orders before the carrier will deliver the parcel. Most postal carriers will also charge an additional handling charge for this service. We cannot advise how much these charges will be but will generally be charged at the declared value of the order at the counties tax rate.
Here at Railwayscenics we believe that most modellers want their items quickly. Therefore, orders placed before 09-00am on a working day, will usually be packed and posted that day where possible. Where this is not possible then items will be posted the following working day. During busy periods there may be a delay of a day or two to these times. In any event, all orders will be posted within 5 working days and delivery should be completed within 30 days.
All of our shipping costs are calculated based on your basket content weight and the basket total value including any taxes. Therefore as you add or remove products from your basket, the delivery charge and the delivery methods available will automatically update to those that are available. We believe that this is the fairest way to calculate postage and packaging costs.
Working days are Monday, Tuesday, Wednesday, Thursday and Friday. We do not post items out on weekends or holidays.
We offer a wide range of delivery options from Royal Mail, and a Courier. Signatures will be required on some delivery options but this is mentioned in the checkout system.
All items are stocked in the UK and will be shipped from the UK.
Once your items have been posted we will send a confirmation email to your registered email address. Any tracking information will also be included in the email. Royal mail delivery times will start from when this email is sent, and courier delivery times will start when the courier collects the parcels from the drop off point and initially update the status of the tracking.
Full UK shipping terms can be found on our UK shipping page and International shipping terms can be found at our International shipping page.